Returns & Exchanges

At Kinetic / Nocturnal, we stand by the performance of our gear, offering a 30-day window for returns or exchanges on all items in original, unworn condition. Whether you're training at dawn or midnight, we ensure your satisfaction with a seamless and transparent return process.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Print Your Label

Once approved, download and print the prepaid shipping label provided via email and securely package your gear in its original box.

3

Drop Off Package

Hand off your package at any authorized carrier location; be sure to keep your tracking receipt for peace of mind during transit.

4

Quality Inspection & Refund

Our team will inspect the returned items within 3-5 business days of receipt and issue a full refund to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing